Frequently Asked Questions
Are Just Gentle products suitable for babies with eczema?
Just Gentle products in this collection are dermatologically tested and formulated to cleanse and moisturise without triggering irritation on sensitive or eczema-prone skin. They use plant-based surfactants from coconut and corn that rinse fully clean, organic aloe vera and chamomile for soothing, and allergen-free fragrances free from the 26 EU-listed irritants. While they are not a medical treatment for eczema, the ultra-gentle formulas are designed to support - not disrupt - the skin barrier. For medical eczema treatment, always consult a paediatric dermatologist.
What does allergen-free fragrance mean?
Allergen-free fragrance means the scent is free from all 26 fragrance allergens listed by the European Union as the most common causes of fragrance-related skin reactions. These nature-identical molecules carry no known sensitisation risk at the concentrations used - making them safe for children with fragrance sensitivity who do not need a completely unscented product. Just Gentle also offers perfume-free products (the Baby Hair & Body Wash range) for children who need zero fragrance at all.
What skincare routine is recommended for sensitive baby skin?
Keep it minimal and consistent: cleanse with Baby Hair & Body Wash (99% natural, perfume-free, 0+) or the Baby Shampoo Foam Wash (230ml, pre-lathered, ideal for newborns). Moisturise immediately after bathing with Baby Face & Body Lotion - Melon scent (allergen-free fragrance, 97% natural) for daytime or Lavender (natural French lavender essential oil) for bedtime. Bathe in lukewarm water for no more than 5 to 10 minutes. Pat - do not rub - skin dry. All products are ECOCERT certified organic and dermatologically tested.
What is the difference between fragrance-free and allergen-free fragrance?
Fragrance-free means a product contains no scent of any kind - no essential oils, no synthetic molecules, nothing. Just Gentle's Baby Hair & Body Wash and Baby Shampoo Foam Wash are fragrance-free (perfume-free). Allergen-free fragrance means a gentle scent is present but has been verified to be free from the 26 EU-listed fragrance allergens - the molecules most commonly linked to contact dermatitis and skin sensitisation. Most children with sensitive skin can tolerate allergen-free fragrances; those with confirmed fragrance allergy should use fragrance-free products only.
Are Just Gentle products hypoallergenic?
Just Gentle products are formulated to be hypoallergenic - meaning they are designed to minimise the risk of allergic reactions. They are free from the most common irritants: no sulfates, no parabens, no phthalates, no mineral oils, no artificial colours, and no synthetic fragrance (where stated). All products are dermatologically tested and ECOCERT certified organic. As individual sensitivities vary, patch testing on a small area is always recommended before full use, especially for children with confirmed allergies or active eczema.